RETURN POLICY
Withdrawal
You have the right to withdraw from this contract without giving any reason within 14 days.
The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and designated by you, has taken physical possession of the last good.
To exercise the right of withdrawal, you must notify us:
- your name / first name
- your address
- your phone number
- your email address
- your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post or an email containing all of the above elements)
In order to meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Regarding the effects of withdrawal:
- If you withdraw from this contract, we will reimburse all payments received from you excluding delivery costs, without undue delay and, in any event, not later than 14 days from the day on which we are informed of your decision to withdraw from this contract.
- The product must be in its packaging in perfect condition and ready to be marketed again. The return costs remain the responsibility of the customer. The boutique.speedons.fr website reserves the right to refuse any abusive refund request or any request initiated outside the deadlines. The product must be sent to the following postal address: PANOPLI – 5 RUE DU DOCTEUR FINOT – 93200 SAINT-DENIS
Exchange Policy
Any exchange request must be justified within 14 days after the date of receipt by the customer by email to the following address: speedons24@panopli.co
The product must be in its packaging in perfect condition and ready to be marketed again. The return costs remain the responsibility of the customer. The site https://boutique.speedons.fr/ reserves the right to refuse any abusive exchange request or initiated outside the deadlines. The product must be sent to the following postal address: PANOPLI – 5 RUE DU DOCTEUR FINOT – 93200 SAINT-DENIS